Ferris Course Catalog

Quality Management - Education (ECTE 660)

  • College: College of Education-Human Ser
  • Department: School of Education Dept
  • Credit Hours: 3
  • This course has a lecture with 3 hours.

Apply the principles of total quality management and the Malcolm Baldrige National Quality Award criteria relative to (1) the formation of partnerships between education and business that have adopted the criteria; (2) strategic planning approaches for making or guiding decision, priorities, resource allocations, and school-wide management; (3) faculty and staff development strategies and satisfaction; and (4) the definition of student and stakeholder needs and expectations, and student and stakeholder satisfaction. Pre-Requisites:ECTE 650. Typically Offered On Demand


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