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STQM 311
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Min credits: |
3 |
Cont Improvement Tools
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Max credits: |
3 |
| Basic statistical tools necessary for successful implementation of a Total Quality Management (TQM) system. Topics include: continuous improvement; process improvement tools; group and team tools; and other topics distinctive to TQM, including: organizational mission and vision statements, HOSHIN planning, quality function deployment, P-D-C-A cycle, and benchmarking. Also, practical applications in team settings on real problems in manufacturing, health engineering, and education. |
Requires:
Sophomore status or instructor approval
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