Why choose the Total Quality Management in Education Certificate Program?
The Advanced Certificate in Total Quality Management for Education is centered around the principles of total quality management (TQM) and the Malcolm Baldridge National Quality Award Criteria for Educational Programs. This comprehensive certificate is designed to provide an in-depth knowledge of TQM principles, the Baldridge Award Criteria, and an understanding of how to conduct an assessment using the Baldridge criteria. The focus of the four certificate courses is an understanding of the value that Baldridge brings to your organization and how to use the Baldridge Award Criteria for Education as a change management tool. With a focus on strategic goals and indicators, this certificate offers school leaders an approach to help guide district, school and classroom improvement planning.
This program can be used as part of the Career and Technical Education Doctorate program at Western Michigan University (http://www.wmich.edu/fcs/cte/ctedoc.htm).
College of Education & Human Services
Bishop Hall Room 421
Ferris State University
1349 Cramer Circle
Big Rapids, MI 49307-2737