2020-2021 Catalog (Current)

Advanced Studies in Total Quality Management in Education

Degree Type: Graduate Certificate
College(s): College of Arts and Sciences

Why Choose the Total Quality Management in Education Certificate Program?

The Advanced Certificate in Total Quality Management for Education is centered around the principles of total quality management (TQM) and the Malcolm Baldridge National Quality Award Criteria for Educational Programs. This comprehensive certificate is designed to provide an in-depth knowledge of TQM principles, the Baldridge Award Criteria, and an understanding of how to conduct an assessment using the Baldridge criteria. The focus of the four certificate courses is an understanding of the value that Baldridge brings to your organization and how to use the Baldridge Award Criteria for Education as a change management tool. With a focus on strategic goals and indicators, this certificate offers school leaders an approach to help guide district, school and classroom improvement planning.

More Information

College of Education & Human Services
School of Education
Bishop Hall Room 421
Ferris State University
1349 Cramer Circle
Big Rapids, MI 49307-2737
Telephone: (231) 591-5361

Required Courses
Credit Hours
Implem Total Quality Mgmt Educ
Quality Improve Practices
Quality Management - Education
Quality Metrics and Data Mgmt
ECTE 650 is a prerequisite for the other courses in this certificate program.