2020-2021 Catalog (Current)

Computer Information Technology

Degree Type: Bachelor of Science
College(s): College of Business

Program Requirements

Computer Information Technology, BS Program Checksheet


  • Major Courses, General Education Courses, and Business Core Courses
  • Admission and Transfer Requirements
  • Graduation Requirements

Why Choose Computer Information Technology?

To assure relevance and enduring value, our Computer Information Technology (CIT) program has been designed to align with industry standards established by computing professionals. In addition, we have drawn upon our tight linkages with industry to assure that our labs and our required internships provide the level of hands-on experience that ensures our students are sought after by employers, who recognize Ferris as a source of skilled, knowledgeable IS/IT graduates who can hit the ground running and grow from there. The CIT degree includes the expectation that students will earn several industry certifications as well, providing an additional specialized skill set to enhance the graduate's value.

The Computer Information Technology program is for students who want to work in the business world and give technical assistance to computer systems end users in businesses and organizations. Individual business departments, corporations, and multi-national enterprises need professionals who can apply their technical skills to problem-solve computer systems issues within the business environment. The CIT curriculum provides students with a broad understanding of core business functions, and provides the skill sets required for computer support specialists, help-desk support, network and computer systems administration, and computer security. This curriculum prepares you for industry certifications such as CompTIA's A+, Network+, Linux+, and Security+ in addition to Microsoft's MCSA or MCTS. The hands-on approach in the bachelor degree gives students a real-world look at their professional field.

Career Opportunities

The need for computing professionals and executives in the country is growing as companies become more global.  Job growth rates for computing professions from the United States Bureau of Labor Statistics (US-BLS) can be summarized with one word: BIG.  Today’s market has big demand with big salaries for qualified professionals. Computing occupations are estimated to grow rapidly over the next decade – many between 21% and 54% (US-BLS), far outpacing overall job growth in the United States. 

Employment of computer support specialists is projected to grow 17% by 2022, which is faster than the average for all occupations.  More support services will be needed as organizations upgrade their computer equipment and software.  Computer support staff will be needed to respond to the installation and repair requirements of increasingly complex computer equipment and software.  Employment of support specialists in computer systems design and related firms is projected to grow 49 percent by 2022. 

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems.  They play an important role in the daily upkeep of their organization’s networks by finding solutions to problems as they occur. Solving an IT problem in a timely manner is important because organizations depend on their computer systems.  Technical support specialists may provide assistance to the organization’s computer users through phone, email, or in-person visits. 

Computer user support specialists typically do the following:

  • Pay attention to customers when they describe their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Assist users in installing software
  • Provide others in the organization with information about what gives customers the most trouble and about other concerns customers have

IT professionals engage in procuring, securing, supporting, troubleshooting, and designing elements of the IT infrastructure.  Their work covers a variety of contexts, from websites to databases and network applications, in organizations ranging from business and government to schools, health care, and more. 

IT professionals possess the ideal combination of knowledge and practical, hands-on expertise to support both an organization’s technology infrastructure and the people who use it.  They’re responsible for selecting hardware and software products appropriate for an organization.  IT professionals create and manage websites and networks to provide a secure, efficient, and productive environment for everyone.

More Information

Accountancy, Finance & Info Systems
119 South Street, BUS 212
Big Rapids, MI 49307-2284

The College of Business is accredited by the Accreditation Council for Business Schools and programs (ACBSP).  Next Accreditation Review is February 2028.

Required Courses
Credit Hours

Computer Information Technology, BS - 123 Credits

Business Core Courses
Princ. of Financial Accounting
Princ of Managerial Accounting
Contracts and Sales
Financial Management 1
Business Information Systems
Principles of Marketing
Applied Management
Quality-Operations Mgmt
Introduction to Statistics
Integrating Experience
Major Requirements - 39 Credits
A+ Certification 1
A+ Certification 2
Windows Client Administration
Windows Server 1
Windows Server 2
Network +
Linux Administration
Security + Administration
Windows Server 3
Virtual System Administration
Senior Project and Capstone
CIT Internship
1 TO 6
Proj Management Fundamentals
Directed Electives (see Advisor)
Prior approval required for directed elective classes. Examples include a mix of programming courses, network courses, transferred courses from another program or institution, another program's minor, or other related Ferris academic program courses that provide skills necessary for managing or supporting IT resources.