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MMBA 612 - Intro Performance MetricsThe concepts of performance metric-based management systems are developed, including leading and lagging performance metrics, and the interrelationships between the four major perspective in every organization: financial, organizational leaning, process and customer systems. The interrelationship between the Balanced Scorecard and Blaridge Performance Excellence Program Criteria as performance metric systems is explored. Typically Offered Fall, Spring, Summer Level: GR Credit Hours: 3 Ferris Equivalencies: MISM-700-199905 Department: MGMT |
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